New Tickets
In the end, the trio had to purchase new tickets online for £244 in addition to the £360 that they had initially already paid. Jack Gray said, “We have lost a day at Disneyland. We were going to have two and a half days there, and now it will just be one and a half.”
New Tickets
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Airline Spokesperson
The spokesperson for the airline mentioned, “We are sorry Mr. Gray and his family missed their flight to Paris on December 9, but we do not accept that this was as a result of inadequate signage. There are 100 digital screens positioned throughout the terminal, including at each boarding gate, where airline staff is also on hand to help with any queries from passengers.”
Airline Spokesperson
